Frequently Asked Questions

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TrustPe is the recurring payments solution for businesses and organisations in India. We enable our merchant clients to collect recurring payments online from their customers. We do this via eMandates using eNach & UPI Autopay

NPCI provided payment products such as eNach and UPI Autopay to directly debit payments from the authorized user's bank account as per the payee's (you) request. eNach is typically used for bigger amounts and is authorized using debit card, net banking, or Aadhaar.  UPI Autopay is used to collect smaller amounts and is authorized directly from your UPI apps such as Google Pay, Phonepe, PayTM, and others. 

All the funds collected from your customer will be paid in to your verified bank account within 3 Days

Users can collect a minimum of a Rs. 100 to a maximum of Rs. 1,00,000,00.00, depending on the eMandate option and verification method. 

Signing up takes just 10 minutes. We will review and activate your account within 2-4 business days.

• In our App, you create a plan or pre-fill a mandate and invite your customer to authorise their subscription.
• Your customer receives an email from your company's name, containing a link  to authorisation page. Your customer visits the link and completes the simple and quick mandate authorisation  process.
• We quickly process the NACH Debit mandate through secure banking channels. Once the mandate is active, we collect payments  and pay them out to you.
• Your customer is kept informed of  every debit from their bank account by an email